Macy's Expands Same-Day Delivery to 33 Markets
Macy's Inc. has expanded its same-day delivery of products purchased online at macys.com, bloomingdales.com and both brands' mobile apps to 33 markets.
Starting this fall, Macy's will offer same-day delivery to customers in 15 additional U.S. markets - Austin, Texas; Charlotte, N.C.; Cincinnati; Columbus, Ohio; Denver; Grand Rapids, Mich.;Kansas City, Mo.; Minneapolis-St. Paul; Orlando, Fla.; Phoenix; Pittsburgh; Sacramento, Calif.; San Antonio, Texas; San Diego and Tampa, Fla. Bloomingdale's will expand into two additional markets - Orlando, Fla.; and San Diego. Deliveries to customers will continue to be powered by Deliv.
"We are dedicated to ensuring that whenever, wherever and however our customer chooses to shop, their experience is seamless and convenient,” said Scott Prieto, executive vice president of Macy's logistics and operations. “We're excited that we can leverage the stores we have as fulfillment centers to power same-day delivery, closing the gap between customers and products for more of our shoppers just in time for the holidays."
Customers shopping on macys.com or bloomingdales.com can select the "same-day delivery" option at checkout to schedule the delivery of any item available at their local store. Shoppers will receive a picture of their driver, an estimated arrival time and GPS order tracking, allowing them to visually track their delivery from the moment of pick up.
All orders must be placed by 1 p.m. local time, Monday through Saturday, and 11 a.m. Sunday to ensure same-day delivery. The fee for same-day delivery service is $8 for all online purchases that meet Macy's ($99) or Bloomingdale's ($150) free shipping thresholds and $8 plus standard shipping costs for anything less. Same-day delivery is always $8 for customers belonging to Bloomingdale's Loyallist program.
Macy's Inc. announced its first roll out of same-day delivery in 2014 and has continued to expand the service. To date, markets for Macy's include: Atlanta; Boston; Chicago; Dallas; Houston; Las Vegas; Los Angeles; Miami; New Jersey; NYC Metro (Manhattan, Brooklyn, Queens, Yonkers); Orange County, Calif.; Philadelphia; San Francisco; Seattle; and Washington, D.C. Bloomingdale's same-day delivery markets to date include: Atlanta; Boston; Chicago; Los Angeles; Miami; New Jersey; NYC Metro (Manhattan, Brooklyn, Queens); Orange County, Calif.; Philadelphia; San Francisco; and Washington, D.C.