Stores are beginning to morph digitally to get a jump on competition. They can change offers with the speed of a pop-up store. I received my first Black Friday promotion email on Monday, Nov. 3, for the 2014 holiday shopping season.
The Fall New York Tabletop Market gave retailers a sneak peek into what's to come in 2015. This year's market, which took place Oct. 21-24 at Forty One Madison, was a riot of color and sensuous textures.
My first Staff Training column was published in January 2000 – 14 years ago! It's hard for me to remember how different things were back then, both in my personal life and at ZingTrain. What I do remember is how I was both honored and scared to death to have been asked to write this column.