U.S. consumers aren't feeling particularly jolly heading into the
holiday shopping season this year with more than one-third (35
percent) of U.S. consumers across all income levels expecting to
spend less, according to new research from The Nielsen Company.
With an economy in turmoil, only 6 percent expect to spend more and
50 percent of consumers surveyed expect to spend the same amount as
last year during the holiday shopping season, historically defined
as Thanksgiving week through the last week of December.
Nielsen's survey of 21,000 U.S. households shows that economic
concerns are also putting a damper on holiday spending among high
income ($100,000 plus) consumers, with nearly one-third (32
percent) of affluent shoppers planning on spending less this
holiday season. Only 5 percent expect to spend more.
"Clearly, consumers across all income levels have some trepidation
about holiday spending," said Todd Hale, senior vice president,
Consumer & Shopper Insights. "The unstable economic environment
is creating a high level of caution among consumers, leading us to
conclude that this will be a tough holiday season."
All I Want for Christmas is . . . Value
Of those consumers that report they'll spend about the same, about
half report they will spend the same amount this year in grocery
stores, supercenters and mass merchandisers. The holiday season may
prove to be a bigger challenge for department and electronic
stores, with almost one-third (28 percent) of consumers expecting
to spend less in these stores this year. Convenience and gas
retailers may come out ahead this year with 12 percent of consumers
expecting to spend more in these locations, likely related to a
rise in pre-paid gas cards as gifts this holiday season.
"Retailers answering consumers' call for value will capture
shoppers' attention this holiday season," said Hale. "Whether it's
lower prices, instant rebates or free shipping offers, value
messages will speak to bargain-seeking consumers in today's tough
economic climate."
It's My Party, And I'll Spend Less if I Want To
Of those consumers surveyed who entertain at-home, almost one-third
(29 percent) plan to spend less this holiday season -- including 26
percent of high income consumers. For those entertaining
away-from-home, 33 percent expect to spend less, including 31
percent of affluent consumers.
"The trend to entertain at-home continues as consumers grapple with
high gas and food prices, and it bodes well for manufacturers and
retailers promoting at-home options," said Hale. "At the same time,
it points to a challenging holiday season for restaurants, hotels
and banquet facilities catering to the holiday crowd."
Holiday Forecast: Flat to Declining Sales
Nielsen forecasts 4.7 percent growth in dollar sales or $98 billion
across grocery stores, drug stores, mass merchandisers and
convenience stores for the holiday shopping season. The growth
forecast, slightly higher than last year's 4.5 percent gain, is in
large part due to higher commodity prices. Nielsen projects unit
sales, however, to be flat or down 0.8 percent versus a year
ago.
"We project unit sales to be flat to declining as consumers reduce
spending and modify their shopping activities to focus on necessity
versus discretionary items," said James Russo, vice president of
marketing, The Nielsen Company. "The expanding credit crisis,
housing malaise, commodity price pressures, an unstable labor
market and plummeting consumer confidence all contribute to a weak
holiday shopping season and quite possibly the worst holiday
spending decline since the worldwide recession in the early
'90s."
Deck the Aisles With Shoppers
How can retailers and manufacturers survive this holiday season?
Nielsen reinforces consumers' desire for value and offers these
suggestions:
• With a high level of planned reductions in spending among
shoppers, manage inventory like never before to avoid extra
inventory come January.
• Reach out to your best customers in stores, through direct mail
and/or via advertisements, and make them feel special about your
brands and your stores by providing customers with special coupons
or sale prices.
• Recognize that necessities, not the nice-to-haves, will drive
strong sales this holiday season. Toiletries, baby care products,
food items, and gift cards for groceries, gas, telephone and car
maintenance are expected to succeed.
• This holiday season, retailers are likely to see a big upside in
consumer packaged goods (CPG) sales. Leverage these CPG products to
drive basic gifts and stocking stuffers, such as toiletries, pet
care, household cleaners and special holiday packs for food and
beverage items.
Holiday Forecast: Flat to Declining Sales
Oct 10, 2008
U.S. consumers aren't feeling particularly jolly heading into the holiday shopping season this year with more than one-third (35 percent) of U.S. consumers across all income levels expecting to spend less, according to new research from The Nielsen Company. With an economy in turmoil, only 6 percent expect to spend more and 50 percent of consumers surveyed expect to spend the same amount as last year during the holiday shopping season, historically defined as Thanksgiving week through the last week of December.
Nielsen's survey of 21,000 U.S. households shows that economic concerns are also putting a damper on holiday spending among high income ($100,000 plus) consumers, with nearly one-third (32 percent) of affluent shoppers planning on spending less this holiday season. Only 5 percent expect to spend more.
"Clearly, consumers across all income levels have some trepidation about holiday spending," said Todd Hale, senior vice president, Consumer & Shopper Insights. "The unstable economic environment is creating a high level of caution among consumers, leading us to conclude that this will be a tough holiday season."
All I Want for Christmas is . . . Value
Of those consumers that report they'll spend about the same, about half report they will spend the same amount this year in grocery stores, supercenters and mass merchandisers. The holiday season may prove to be a bigger challenge for department and electronic stores, with almost one-third (28 percent) of consumers expecting to spend less in these stores this year. Convenience and gas retailers may come out ahead this year with 12 percent of consumers expecting to spend more in these locations, likely related to a rise in pre-paid gas cards as gifts this holiday season.
"Retailers answering consumers' call for value will capture shoppers' attention this holiday season," said Hale. "Whether it's lower prices, instant rebates or free shipping offers, value messages will speak to bargain-seeking consumers in today's tough economic climate."
It's My Party, And I'll Spend Less if I Want To
Of those consumers surveyed who entertain at-home, almost one-third (29 percent) plan to spend less this holiday season -- including 26 percent of high income consumers. For those entertaining away-from-home, 33 percent expect to spend less, including 31 percent of affluent consumers.
"The trend to entertain at-home continues as consumers grapple with high gas and food prices, and it bodes well for manufacturers and retailers promoting at-home options," said Hale. "At the same time, it points to a challenging holiday season for restaurants, hotels and banquet facilities catering to the holiday crowd."
Holiday Forecast: Flat to Declining Sales
Nielsen forecasts 4.7 percent growth in dollar sales or $98 billion across grocery stores, drug stores, mass merchandisers and convenience stores for the holiday shopping season. The growth forecast, slightly higher than last year's 4.5 percent gain, is in large part due to higher commodity prices. Nielsen projects unit sales, however, to be flat or down 0.8 percent versus a year ago.
"We project unit sales to be flat to declining as consumers reduce spending and modify their shopping activities to focus on necessity versus discretionary items," said James Russo, vice president of marketing, The Nielsen Company. "The expanding credit crisis, housing malaise, commodity price pressures, an unstable labor market and plummeting consumer confidence all contribute to a weak holiday shopping season and quite possibly the worst holiday spending decline since the worldwide recession in the early '90s."
Deck the Aisles With Shoppers
How can retailers and manufacturers survive this holiday season? Nielsen reinforces consumers' desire for value and offers these suggestions:
• With a high level of planned reductions in spending among shoppers, manage inventory like never before to avoid extra inventory come January.
• Reach out to your best customers in stores, through direct mail and/or via advertisements, and make them feel special about your brands and your stores by providing customers with special coupons or sale prices.
• Recognize that necessities, not the nice-to-haves, will drive strong sales this holiday season. Toiletries, baby care products, food items, and gift cards for groceries, gas, telephone and car maintenance are expected to succeed.
• This holiday season, retailers are likely to see a big upside in consumer packaged goods (CPG) sales. Leverage these CPG products to drive basic gifts and stocking stuffers, such as toiletries, pet care, household cleaners and special holiday packs for food and beverage items.